Buyer and seller support in one Pimarket guide

Add a product to your cart, proceed to checkout, choose your delivery destination, and complete payment. You can pay securely using Visa, Mastercard, or your preferred cryptocurrency.

We accept Visa and Mastercard payments, processed securely through Stripe the global standard for online payments. We also accept a wide range of cryptocurrencies via NOWPayments. All payments are processed instantly, and you pay in the currency you hold without hidden conversion fees.

Open your Orders page from your account dashboard. Each order card shows the current status, the shipping estimate, and lets you expand the view for more detail.

Processing means the seller or payment flow is still being finalised. Shipped means the seller has marked the order as dispatched and it is on its way to you. Delivered means the seller has confirmed dispatch and the estimated delivery window has passed.

If your item has not arrived within the estimated delivery window, or if it arrives damaged or not as described, you can raise a dispute directly from your Orders page. Pimarket holds funds securely and will step in to mediate if you and the seller cannot reach a resolution.

You can request a cancellation from your Orders page before the item has been marked as Shipped. Once an item has shipped, you will need to wait for delivery and initiate a return according to the sellers return policy.