This agreement explains the operating rules for approved South African sellers using Pimarket to sell and export products to buyers in supported international markets.
A seller account is not an automatic right. Sellers apply, provide business or personal seller information, accept the required agreements, and may need to complete KYC or payout setup before the full account flow is available.
Sellers must keep store identity, contact details, pickup details, export profile information, payout details, and product information accurate. Pimarket may restrict or remove access where information is false, incomplete, outdated, or creates marketplace risk.
Sellers are responsible for truthful product descriptions, accurate prices, available stock, lawful product categories, customs product names, HS or HSN codes where applicable, country of origin, product weight, dimensions, and customs descriptions.
Products must be suitable for export from South Africa to the destinations enabled by the seller. Listings that are misleading, prohibited, unsafe, duplicated in abusive ways, or not export-ready may be held for review, rejected, removed, or blocked from checkout.
Pimarket uses seller-provided parcel counts, product weight, parcel dimensions, destination countries, and buyer shipping prices to support checkout and courier booking. Sellers must enter realistic packed parcel data, not only product packaging dimensions.
Sellers remain responsible for packing orders correctly, attaching courier labels or waybills, handing parcels to the courier, and updating order status through Processing, Packed, Shipped, and Delivered where applicable.
Pimarket commission is 15% for individual sellers, 12% for registered businesses, and 9% for wholesalers. Commission is calculated according to the seller type accepted during onboarding and reflected in the seller wallet and order ledger.
Seller earnings are not considered final until payment is trusted, the order state supports payout movement, and marketplace risk checks are satisfied. Withdrawal eligibility, payout setup, KYC approval, suspension checks, and platform holds remain separate from listing approval.
If you need clarification about marketplace operations, buyer protection, or seller standards, the support team can point you to the right workflow.
